How to Create a Task
Overview of Task Management
Create a Task
Follow these steps to create a task:
- Select Task Management from the main meny on the left side of your portal.
- Click the Add task button.
- Specify whether the task is for a Company or a Private individual.
If you selected Company, complete the following information:
- Enter a Name for your task.
- Select the appropriate Category from the dropdown menu.
- Note: Categories are managed in the Categories page; ensure yours are set up before creating a task.
- Select the appropriate Service(s) from the dropdown menu.
- Note: Services are managed in the Services page; ensure yours are set up before creating a task.
- For each service, specify the quantity required.
- Select an appropriate Partner from the dropdown menu.
- Enter the Organisation number to verify the company's identity.
- Enter the Company name.
- Select the appropriate Discount code from the dropdown menu, if applicable.
- Provide a Description to explain what the task includes.
- Click Next to proceed.
If you selected Private, complete the following information:
- Enter a Name for your task.
- Select the appropriate Category from the dropdown menu.
- Note: Categories are managed in the Categories page; ensure yours are set up before creating a task.
- Select the appropriate Service(s) from the dropdown menu.
- Note: Services are managed in the Services page; ensure yours are set up before creating a task.
- For each service, specify the quantity required.
- Select an appropriate Partner from the dropdown menu.
- Enter the Social Security Number (SSN) to verify the individuals' identity.
- Select the appropriate Discount code from the dropdown menu, if applicable.
- Provide a Description to explain what the task includes.
- Click Next to proceed.
Add Customer Details
- Click the Search bar and select an existing customer from your database.
- Note: Use the Create new customer shortcut for new clients and complete the required information.
- Click Next to proceed.
Add Address Details
- Select the appropriate Address type for the customer.
- Note: Use the Add new address shortcut for addresses and complete the required information.
- Click Next to proceed.
Add Time Details
- Click the Search bar and select a date and time for the anticipated arrival.
- Click the Search bar and select a date and time for the expected completion.
- Assign a Buddy. Choose one of the following options:
- Do not assign a Buddy: leave the Buddy unassigned to publish the task as available to all eligible staff.
- Assign a specific Buddy: search for and select the Buddy best suited for the task.
- Find available Buddies: see which Buddies are available at your chosen time.
- Click Next to proceed.
Confirm Contract Details
- Select your preferred payment provider.
- Toggle the "I have confirmed the contract details" button.
- Click Create to save.